The Baby Scoop Privacy Policy
Introduction
This privacy policy relates to personal information collected by us identifying you (any of our customers and their children, individuals who browse our Website and other individuals outside our organization with whom we interact. This policy sets out how we process all your private data which is collected through our website www.thebabyscoop.co.uk
(the “Website”) and or any related services, sales, marketing or events (referred collectively as the “Services”). For the purposes of the Data Protection Act and the GDPR, we define all personal information collected by us as Personal Data.
By using our Website, you hereby consent to the to the policies and procedures described in this document.
Our contact details
The Baby Scoop is a trading style of Perspective Partners Limited, a private limited company registered in England and Wales with registration number 11107169 and registered address of 35 Beaufort Court Admirals Way, South Quay Waterside, London, United Kingdom, E14 9XL.
For any questions regarding this Privacy Policy, you can reach us at:
The Type of Information We Collect and Hold
We collect personal information that you voluntarily provide to us when expressing interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.
The personal information we collect depends on the context of the interactions with us and the Services, the choices you make and the products and features you use.
The information we collect can include:
Personal Information.This includes first name, last name, phone numbers, email addresses, birth dates, and similar data in order for you to use our Services.
Health Data.This includes personal data which is gathered for health and safety purposes including any accident report or claim log or any information you provide about allergies or other medical conditions during the booking process
Communication Data.Includes any communication that you send to us through the contact form on our website, through email, text, social media messaging, social media posting or other means. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.
Payment Data.We collect data necessary to process your payment if you make a purchase, such as your payment card number and billing address. All payment data is stored by Stripe, Inc. You may find their privacy policy link here: https://stripe.com/gb/privacy
Technical Data.This includes data on how the use of our Website and online services such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising.
All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Sensitive Data.We do not collect any sensitive data which includes information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We also do not collect any information about criminal convictions and offences.
How we get the information and why we do we have it
How.We obtain your personal data either directly from you (for example by filling in forms on our site or by sending us emails) or we may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.
The sources we collect your personal data can include direct interactions with you, through our Website, via telephone, email or any other form of electronic communication with you when you either place an order for our Services or request information regarding our Services, subscribe to any of our publications, or complete any surveys to give us feedback.
Why.We collect your personal data in order to
(i) Provide you with the requested Services and it will only be used for this purpose or a reasonably compatible purpose if necessary. As we are required to collect personal data by law, if you not provide us with that data when requested, we may not be able to perform the contract (for example, to provide you with our Services). If you do not provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
(ii) Enforce our terms and conditions when providing you with our Services
(iii) Respond to legal requests and to prevent harm
In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing. We may process your personal data without your knowledge or consent where this is required or permitted by law.
We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.
We may also receive data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
What we do with the information
Marketing.We may use your personal data to send you marketing communications. Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you may still opt out of receiving marketing emails from us at any time.
Sharing your Data.We will only share information with third parties with your consent or if required by law. We will never share your information with third parties for promotional purposes. The only third parties we may have to share your personal data with are:
(i) Service providers who provide us with IT and system administration services
(ii) Professional advisers including lawyers, bankers, auditors and insurers
(iii) Government bodies that require us to report processing activities.
(iv) Third parties to whom we sell, transfer, or merge parts of our business or our assets.
All third parties with whom we share you personal information will be required to respect the security of your personal data and treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Transferring your Data Outside the EU.Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Our third party service providers may be based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place. If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
How we store your information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
Where we no longer need to process your personal data for the purposes set out in this Privacy Notice then we will delete your personal data from our system. This means that if you or your child does not attend a Baby Scoop class for a long period of time and then return to us then we may not have retained your details. In such instances, with our apologies, you may need to register with us again in order to receive our goods and services.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your data protection rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at info@perspectievepartners.co.uk
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
How to complain
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
February 1st 2020
